Last Updated: February 26, 2025
Welcome to HappyClientVideos.com. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website and services.
1. Acceptance of Terms
By accessing or using HappyClientVideos.com, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Cookies Policy. If you do not agree with any part of these terms, you must not use our website or services.
2. Services
HappyClientVideos.com offers video testimonial services designed to help businesses build trust and credibility through customer video testimonials. These services include video creation, editing, and delivery, provided digitally and virtually.
3. User Eligibility
To use our services, you must be at least 18 years old and have the legal capacity to enter into a contract. By using our services, you represent and warrant that you meet these requirements.
4. Account Registration
To place an order or access certain services, you may be required to register an account with HappyClientVideos.com. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
5. Payment and Orders
By placing an order with us, you agree to pay the applicable fees for the services you request. Payments must be made in full before work begins. We accept payments through various methods, including credit cards and other digital payment systems.
- Pricing: Prices for our services are listed on the website and are subject to change. Any changes in pricing will be communicated to you prior to placing your order.
- Order Confirmation: Once we receive your order, we will confirm receipt and provide an estimated delivery time of 7 to 14 days. If there are any delays, we will notify you promptly.
6. No Refund Policy
Due to the digital and virtual nature of our services, we do not offer refunds. However, we offer a 100% Satisfaction Guarantee. If you’re not satisfied with the final video testimonial, we will provide unlimited revisions until you are fully satisfied with the product.
7. Service Delivery
We strive to deliver the final video testimonial within 7 to 14 days of receiving your order and all necessary information from you. However, delivery times may vary based on revisions, collaboration, and technical issues.
8. Client Responsibilities
To ensure timely delivery of the video testimonials, you agree to:
- Provide clear and detailed instructions, including any specific requirements for the video testimonial.
- Respond promptly to our requests for additional information or feedback during the production process.
- Ensure that all content you provide for the video testimonial (such as client interviews, logos, or other assets) is lawful and does not infringe on any third-party rights.
9. Intellectual Property
- Ownership of Deliverables: Upon full payment, you will own the rights to the final video testimonial created by us. However, we retain the right to use excerpts of the video and content for promotional purposes, including showcasing our work on our website, social media, or marketing materials.
- Client Materials: You retain ownership of any materials you provide to us (e.g., logos, footage, branding), but grant us a license to use those materials solely for the purpose of creating the video testimonial.
10. Confidentiality
We respect the confidentiality of our clients and their businesses. We will not disclose any sensitive information you provide to us for the purpose of creating the video testimonials, except as required by law or with your consent.
11. Limitation of Liability
To the fullest extent permitted by law, HappyClientVideos.com will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. This includes but is not limited to loss of profits, loss of data, or any other loss that may occur.
12. Indemnification
You agree to indemnify and hold harmless HappyClientVideos.com, its affiliates, employees, and partners from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our services, your violation of these Terms and Conditions, or your infringement of any third-party rights.
13. Termination
We may suspend or terminate your access to our services if you breach any provision of these Terms and Conditions. You may also terminate your use of our services at any time by notifying us in writing. Upon termination, you will still be responsible for any outstanding payments due.
14. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which HappyClientVideos.com operates. Any disputes will be resolved in the competent courts of that jurisdiction.
15. Amendments
HappyClientVideos.com reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. It is your responsibility to check this page periodically for any changes. Continued use of our services after any changes constitutes your acceptance of those changes.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- General contact: contact@happyclientvideos.com